FAQ
Made in USA
We proudly make all our jewelry from start to finish in the USA.
Each piece is hand finished and inspected for quality that will last a lifetime.
Shipping & Delivery
All pieces are made to order in small batches to ensure high quality and attention to detail. Please allow 4 weeks for production. You will receive an email with tracking once the piece has been completed.
We ship Worldwide from our studio in California. Shipping rates are calculated at checkout. The customer is responsible for all international customs fees or import duties that the destination country may charge.
Returns
Each piece is made just for you and therefore, we do not accept returns or exchanges.
Sizing
We do not resize rings. So make sure to order the correct size.
To ensure correct sizing, we recommend getting sized for an extra wide band. This can usually be done for free at your local jeweler or Google 'ring sizing at home'.
Ring size can depend on a lot of factors like shape of finger, time of year, ring shape, and more.
If you are still unsure, please reach out to us and we will be happy to help you.
Gold/Silver/Brass
Gold-
We offer all designs in gold. To order, submit a Gold Request Form. Make sure to include your ring size, design, and desired karat (10kt, 14kt, 18kt).
Silver-
All sterling silver rings are oxidized and then polished for our signature look. We also make 'Blackened' or "High Polished' versions by request.
Brass-
Brass has the potential to discolor some people’s skin based on your own ph. It is not permanent and will not harm you. Many customers don’t have this effect and others don’t mind. If you are worried about discoloration, we also offer sterling silver.
Care & Maintenance
Silver and Brass jewelry should only be cleaned with warm water, dish soap, and a soft toothbrush. Avoid exposure to lotions and harsh chemicals.
Silver is a soft metal and can scratch or dent if proper care is not taken. All silver will tarnish and patina over time. Tarnish can be lessened by keeping jewelry clean and in the box or in an airtight baggie.
If your jewelry is in need of a refinish, please contact us and we will do our best to provide instructions.
Package Protection
By purchasing the package protection, your item is protected from loss, damage and theft. To start a shipping claim, click HERE.
Custom Designs
Custom books are currently closed. Please join the mailing list below for updates.
We do offer inside ring personalization on rings. To add a personalization, make sure to include the add on at check out.
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